Help Desk Technician Job Outlook

help desk technician job description Employment of help desk technicians and computer support specialists is expected to increase by 10% from 2018 to 2028, faster than the 5% average for all stateside occupations. Demand for help desk technicians will increase as organizations continue to install and update to the newest computer systems to reduce costs and gain a competitive advantage. To improve your job prospects in this field, focus your help desk skill set on the computer systems design industry, as the job market for help desk professionals in this area is projected to grow at twice the rate (24%) over the same 10-year period. Health care is another industry with an accelerated need for IT support specialists.